| Service
Information |
|
| 28th to
30th September 2007 |
County Hall Communications
team are planning to upgrade the Firewall systems at County Hall, with
a view to increasing internet security for all connected schools. The
upgraded system will provide better control and will help mitigate
external and internal (school-to-school) attacks, and help reduce the
chance that a school’s IT system be used to compromise other sites out
on the wider internet, or within the Council network itself. It will
also permit ease of troubleshooting in the event of malicious attacks,
and will provide a better audit trail than is currently available. We
understand that many applications and services will be web-based, and
so the usual TCP ports 80 and 443 will be available. Normal web based
applications such as web-browsing, email and Avco secure data
transfer, will of course all be allowed through the new firewall. For
the vast majority of schools our standard configuration will be fine,
however if you are in any doubt as to whether you have any “special
requirements” please consult with you IT maintenance supplier.
The first phase of installation is likely to be happening between the
27th and 28th September 07, but work will only be done after 7.30 pm.
This may affect evening access from schools.
Further major work is expected on Saturday 29th September, and there
may be outages at any time on that day. We hope to have all our
systems fully up and running again by Monday morning 1st October.
If this has created any problems for you please email
newfirewall@schools.bedfordshire.gov.uk or ring the ICT helpdesk.
|
| 10th May
2007 |
Problems on the E2BN core
network caused the loss of Internet this morning across several
counties in the E2BN Region. E2BN resolved the issue at 13.15
today. A full report has been requested from E2BN/Easynet and should
be available next week.
|
| 18th
January 2007 |
Severe weather conditions
and high winds caused power outages across the region, and some
disruption to wireless Broadband links.
|
| 11th
January 2007 |
Some disruption to
Broadband Services caused by high winds, affecting some wireless
links.
|
| 14th
September 2006 |
The recent electrical
storms across the county have created a number of failures in
communications equipment connected to BT lines, particularly in the
more rural areas of Bedfordshire. We have engineers
working across the county to repair the faults and replace damaged
equipment. However, due to the large number of systems
affected, there may be delays in restoring normal service for some
schools. Apologies for these delays but staff at County Hall and
Russell House are giving the repairs top priority and working as
fast as possible.
|
| 13th September 2006 |
Some schools have recently
experienced problems in updating their websites hosted by BCC.
This was due to authentication errors on the servers. These
have now been rectified and authorised users in schools should be
now be able to update their websites.
|
| 4th September 2006 |
Over the summer vacation. all the
Internet services previously located in Ampthill have been upgraded
and moved to the new Russell House at Priory Business Park in
Bedford. This should provide even faster access to hosted
services for school connected to the broadband network. |
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